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Privacy Policy

A legal disclaimer

Effective Date: March 15, 2024. Last Updated: February 13, 2025

INVY, Inc. ("us," "we," or "our") operates the www.invy.co website and the INVY mobile application (the "Service"). This Privacy Policy explains our practices regarding the collection, use, and disclosure of Personal Information when you use our Service. We are committed to protecting your privacy and handling your data responsibly.

Information We Collect

When you use our Service, we may collect the following types of information:

  • Personal Information: This may include your name, email address, postal address, phone number, username, password, profile picture, and other similar identifiers. We collect this information when you create an account, contact us, or otherwise interact with the Service.  

  • Usage Information: We collect information about how you use the Service, such as the pages you visit, the features you use, the time and date of your visits, and the links you click.  

  • Device Information: We collect information about the device you use to access the Service, including your IP address, device type, operating system, browser type, mobile device unique ID, and other technical information.

  • Location Information: We may collect your device's location information with your permission. We use this information to help you pair an item upload with a "place" in your inventory, or connect you with local repair services. You can control the collection of your location information through your device settings and opt out at any time.

  • Information about your Items: We collect information about the items you add to your INVY inventory, including descriptions, images, estimated values, and other related details.

  • Log Data: Our servers automatically record information ("Log Data"), including your IP address, browser type, referring page, operating system, date/time stamps, and other information about your interactions with the Service.

  • Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your activity on the Service and personalize your experience. 

How We Use Your Information

We may use your information for the following purposes:

  • Providing and Improving the Service: To operate, maintain, and improve the Service; personalize your experience; provide customer support; and analyze usage trends.

  • Communication: To contact you with updates, newsletters, marketing materials (with your consent), and other information related to the Service.

  • Account Management: To create and manage your account, verify your identity, and process transactions.

  • Legal Compliance: To comply with applicable laws and regulations.

  • Analytics: To analyze how the Service is used and to improve its functionality.

  • Marketing: To send you promotional materials or special offers from us or our partners. You may opt out of receiving these communications at any time.

How We Share Your Information

We may share your information with the following categories of third parties:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service. We require these service providers to protect your information and only use it for the purposes we specify.  

  • Legal Authorities: We may disclose your information to law enforcement or other government agencies if required by law or legal process.

  • Business Transfers: If INVY is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.  

  • Affiliates: We may share your information with our affiliates for the purposes described in this Privacy Policy.

  • Partners: We may share your information with "marketplace" partners at your request to connect your account for seamless resale. eBay's privacy policy can be found at https://www.ebayinc.com/company/privacy-center/privacy-notice/.

Data Retention

We retain relevant information for to fulfill the purposes described in this Privacy Policy and Terms and Conditions, for the period required or permitted by law.

Data Security

We take your privacy and the secuirty of your information seriously! We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. 

Your Choices

  • Access and Correction: You may access and update your Personal Information through your account settings or by contacting us.  

  • Marketing Communications: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us.  

  • Cookies: You can control cookies through your User settings in "profile". However, disabling cookies may affect the functionality of the Service. 

Age Restrictions

Our Service is not intended for children under the age of 13. We do not knowingly collect Personal Information from children under 13. If you become aware that a child under 13 has provided us with Personal Information, please contact us.  

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on the Service and/or by sending you an email. Your continued use of the Service after the effective date of the revised Privacy Policy constitutes your acceptance of the changes. If you have any questions about this Privacy Policy, please contact us at: support@invy.com

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