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Privacy Policy

Privacy & Safety

This Privacy Policy describes how your personal information is collected, used, and shared when you use INVY (“the App”).


When you download the App, we automatically collect certain information about your device, including information about your operating system, and some of the cookies that are installed on your device. Additionally, as you browse the App, we collect information about the individual pages or products that you view, and information about how you interact with the App. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit

  • “Log files” track actions occurring on the App, and collect data including your IP address, app interactions, and date/time stamps.


We use AI and Machine Learning to capture, label, and categorize photographed items, and to populate the items in user inventory. Once in the user's account, these details are encrypted and not associated with your name or address.

We use this information that we collect generally when in line with the preferences users have shared with us, to provide information or advertising relating to other products or services. We use the Device Information that we collect to help us improve and optimize our App (for example, by generating analytics about how our customers browse and interact with the App, and to assess the success of our marketing and advertising campaigns).

We may use these details only in aggregated/anonymized ways to conduct research and make inferences about the generalized behavior of users on the App.


We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use to create a more seamless and integrated user experience across platforms. We provide information and content to vendors and service providers who support our business, such as by providing technical infrastructure services, analyzing how our Products are used, providing customer service, facilitating payments or conducting surveys.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.


The receipts you email to us for digitizing items to your wardrobe are deleted every 6 months.

When you place an order through the App, we will maintain your Order Information for our records unless and until you ask us to delete this information.


If a user is a European resident, they have the right to access the personal information we hold about their account and to ask that personal information be corrected, updated, or deleted. If a user would like to exercise this right, please contact us through the contact information below.

Additionally, if a user is a European resident we note that we are processing limited account information in order to pursue the legitimate business interests of the app, as listed above.  Additionally, please note that user information will be transferred outside of Europe, including to Canada and the United States.


The Site is not intended for individuals under the age of 13.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using the form below.

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